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neweggeek  
#1 Posted : Friday, June 29, 2018 3:05:05 AM(UTC)
neweggeek


Rank: Guest

Joined: 4/9/2018(UTC)
Posts: 4
Man
United States
Location: Pittsburgh, PA

After upgrading to 6.6.18120.6697, I have noticed that my guests are unable to join sessions when using internet explorer.
If I give them a direct download link it will work fine.
Chrome and Firefox work fine.
I know IE is dead, but I have many first time end users with systems that only have IE.
I have been running too long and my last backup is too old. Any suggestions to mitigate/resolve this?
I have not tried a clean Install yet.

My system is running Server 2012 R2 with .net 4.7.1.
Scott  
#2 Posted : Thursday, July 5, 2018 11:13:46 AM(UTC)
Scott


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What exactly happens when they attempt to join via IE? Do they get any errors or anything descriptive?

I can't say that I've heard other specific reports of this behavior on 6.6 so I'm not sure what the problem could be.

Either way, it's probably best to contact our Support team so that someone can take a direct look.
ScreenConnect Team
neweggeek  
#3 Posted : Friday, July 6, 2018 10:14:35 PM(UTC)
neweggeek


Rank: Guest

Joined: 4/9/2018(UTC)
Posts: 4
Man
United States
Location: Pittsburgh, PA

Thanks Scott.

Since that was not a known issue, I performed a clean install on my VM and loaded my custom configs back in.
All Good now!!!
neweggeek  
#4 Posted : Monday, July 9, 2018 12:28:51 PM(UTC)
neweggeek


Rank: Guest

Joined: 4/9/2018(UTC)
Posts: 4
Man
United States
Location: Pittsburgh, PA

After more testing I found this happen after installing the X-Frame-Options extension.
Scott  
#5 Posted : Thursday, July 12, 2018 12:57:31 PM(UTC)
Scott


Rank: Administration

Medals: Level 4: Wise Old Owl! Received 100 Thanks!

Joined: 3/28/2014(UTC)
Posts: 2,731
United States

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Thanks for the additional info, I've confirmed that behavior.

I'll register an issue to investigate further.
ScreenConnect Team
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