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Immediate notification of chat when not connected to host
 Rank: Member Joined: 2/5/2015(UTC) Posts: 28  Location: Empress, Alberta Thanks: 3 times
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I'm using the "Auto Respond to Message" extension to send me an e-mail when a guest sends a chat message when I'm not connected to them, but what I would really like is to have a more immediate notification to the computer I'm working on.
I have SC/CWC installed as a client on my computer also, so is it possible to route the chat message to my computer? I know that I could installed a third-party chat program for SC to communicate to, to accomplish this, but it seems a shame not to be able to use SC's own program to do it. Plus, I don't want to install a third-party chat program that I would only use for this purpose.
Or is there another way I can be immediately notified of a chat message?
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Always do right. This will gratify some people and astonish the rest. -- Mark Twain (Samuel Langhorne Clemens) (1835-1910)
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 Rank: Member Joined: 2/5/2015(UTC) Posts: 28  Location: Empress, Alberta Thanks: 3 times
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I see that it is possible to create an extension to do what I want. I could edit "Auto Respond to Message" and get it to send a chat message to a particular client instead of send an e-mail. I will probably get it wrong, though ... |
Always do right. This will gratify some people and astonish the rest. -- Mark Twain (Samuel Langhorne Clemens) (1835-1910)
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 Rank: Advanced Member Medals:  Joined: 2/6/2014(UTC) Posts: 316   Thanks: 6 times Was thanked: 33 time(s) in 29 post(s)
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I posted instructions on how to do this via triggers and Integromat here. I've been using this method which can easily be extended to apply logical constructs to select the objects you send notifications to, and it's run without a hiccup since I resolved the TLS 1.2 issue with .NET a few months ago.
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ConnectWise Control Software User Forum
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Immediate notification of chat when not connected to host
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