ConnectWise Control Software User Forum
»
Default
»
Advanced Customization
»
Automatically Blank Guest Monitor on Join for specific sessions
 Rank: Guest Joined: 2/13/2018(UTC) Posts: 8  Was thanked: 3 time(s) in 3 post(s)
|
Is there a way to automatically blank the guest monitor and disable guest input when a Host connects to a session? This would be only for Access Unattended sessions. I would not want this to be a global setting (web.config). I have installed the Extension for locking the computer when the host disconnects. We would also like to automate this task since it is something we have to remember to do each time we connect to a workstation.
|
|
|
|
 Rank: Advanced Member Medals:  Joined: 1/29/2014(UTC) Posts: 130   Location: Indianapolis, IN Thanks: 2 times Was thanked: 21 time(s) in 21 post(s)
|
Assuming you are using the Edit Web.Config AppSettings extension, which makes the process of editing it much easier:
The Web.config file splits up the default sessions properties for Access and Support. DefaultSupportSessionInfoAttributes and DefaultAccessSessionInfoAttributes
For each you can choose enabled(checked)/disable(unchecked) for Monitor Blanked, Input Blocked, and Wake Lock. Those become the default settings, but each can be overridden once in the session. I don't think changes to the Web.config file require a client reinstall to apply.
|
|
|
|
 Rank: Guest Joined: 2/13/2018(UTC) Posts: 8  Was thanked: 3 time(s) in 3 post(s)
|
Originally Posted by: SoCo_Systems  Assuming you are using the Edit Web.Config AppSettings extension, which makes the process of editing it much easier:
The Web.config file splits up the default sessions properties for Access and Support. DefaultSupportSessionInfoAttributes and DefaultAccessSessionInfoAttributes
For each you can choose enabled(checked)/disable(unchecked) for Monitor Blanked, Input Blocked, and Wake Lock. Those become the default settings, but each can be overridden once in the session. I don't think changes to the Web.config file require a client reinstall to apply.
Thanks very much for the info. I'll give it a try.
|
|
|
|
ConnectWise Control Software User Forum
»
Default
»
Advanced Customization
»
Automatically Blank Guest Monitor on Join for specific sessions
Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.