 Rank: Guest Joined: 5/10/2017(UTC) Posts: 1 
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Excuse my ignorance please. I self host my server at home and in changing router my isp changed my ip address. Now the 44 clients I had set up for unattended access disconnected and are unable to reconnect on their own. Is there a way to modify the client installation to reflect the new ip or does this require a new install of a new build installer for each of the 44?
Thanks :)
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 Rank: Administration Medals:  Joined: 3/28/2014(UTC) Posts: 2,862 Thanks: 3 times
Was thanked: 351 time(s) in 303 post(s)
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There is a way to modify to where the client's callback, but it does require a reinstall of the client onto the remote machine. Were the clients calling back specifically to the IP address? In general, we recommend having the clients callback to a DNS hostname so that if the IP address ever changes, the record can be updated and as soon as the change propagates the clients will reconnect. |
ScreenConnect Team |
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