The ConnectWise Control forum has moved to ConnectWise University! This forum has been locked and is in read-only mode. Click here for instructions on how to access the new forum.

Welcome Guest! You can not login or register.



Go to last post Go to first unread
#1 Posted : Thursday, December 31, 2015 4:56:33 AM(UTC)

Rank: Newbie

Joined: 12/31/2015(UTC)
Posts: 1
United States

Is there a way to stop the display (big brother (v)eavesdropping) of the active desktop in the General pane in SC -- Cloud Edition?

Thank you,

#2 Posted : Tuesday, January 26, 2016 6:53:21 PM(UTC)

Rank: Administration

Medals: Level 3: Shirt off your back! Received 25 Thanks!

Joined: 5/30/2012(UTC)
Posts: 501
Location: Raleigh, NC

Thanks: 56 times
Was thanked: 82 time(s) in 68 post(s)
Yes, you'll need to enable the Edit the Web.config file extension and change the "GuestScreenshotMaxPixelCount" to 0.

Here's a link to the KB: http://help.screenconnect.com/E...t_Web.Config_AppSettings
ScreenConnect Team
Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.