The ConnectWise Control forum has moved to ConnectWise University! This forum has been locked and is in read-only mode. Click here for instructions on how to access the new forum.

Welcome Guest! You can not login or register.



Go to last post Go to first unread
#1 Posted : Thursday, September 8, 2011 10:25:20 PM(UTC)

Rank: Newbie

Joined: 9/8/2011(UTC)
Posts: 1
Location: SW Florida

I upgraded to the latest release to find out it would not work on my limited system. Then uninstalled after backing up my info. Reinstalled the release that worked, edited the web.config files...Nothing.
Finally I had to do a System restore, thank Microsoft that it restored the web.config file. backed the directory up. uninstalled everything. rebooted, installed the last working release. and went through the web.config file only coping the security strings that did not match.
This worked, the only caveat is all unattended machines had to be rebooted to show on my side.

Lesson being, Save now Save Often. Gamer 101...

#2 Posted : Friday, September 9, 2011 8:40:03 AM(UTC)

Rank: Advanced Member

Medals: Level 1: Random Act of Kindness! Received One Thanks!

Joined: 4/9/2010(UTC)
Posts: 331

Was thanked: 2 time(s) in 2 post(s)
What about the prerelease didn't work?

Edited by moderator Friday, September 9, 2011 8:59:10 PM(UTC)  | Reason: Not specified

#3 Posted : Friday, September 9, 2011 8:49:41 AM(UTC)

Rank: Advanced Member

Medals: ScreenConnect Advisor: Focus Group MemberLevel 3: Shirt off your back! Received 25 Thanks!

Joined: 9/13/2010(UTC)
Posts: 708
Location: Minnesota

Thanks: 1 times
Was thanked: 44 time(s) in 32 post(s)
every time I perform an upgrade I make a copy of the entire screenconnect folder. This can be done live so it is very easy and very small. This gives you everything you need if there was ever a problem.
thanks 1 user thanked bigdessert for this useful post.
lucknuts on 4/12/2013(UTC)
Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.