logo

The ConnectWise Control forum has moved to ConnectWise University! This forum has been locked and is in read-only mode. Click here for instructions on how to access the new forum.

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
Sean  
#1 Posted : Tuesday, October 28, 2014 1:33:20 PM(UTC)
Sean


Rank: Administration

Medals: Level 3: Shirt off your back! Received 25 Thanks!

Joined: 4/16/2010(UTC)
Posts: 441
Location: Raleigh

Thanks: 5 times
Was thanked: 38 time(s) in 33 post(s)
Quote:
Some banks requires the installation of Trusteer to be set up for it's business clients to be able to use online banking. After installing that program, I get black screens when using ScreenConnect to browse to a "protected" site on the client PC. Once ScreenConnect is blocked, it remains so even after disconnecting.


1. Open the Trusteer Rapport control panel

2. Navigate to page 2

3. Click on “Edit Policy”

4. Fill out the Captcha code

5. Select “Never” for the “Block Screen Capturing” option

6. Press the “Save” button
ScreenConnect Team

Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.