As I have been using ScreenConnect for some time I started writing some small helper programs.
In the spirit of idea exchange and to help others not to have to do the same work all over I've decided to share them with you.

Here's the first (really small) tool that may help some of you out there:

ScreenConnect SupportTool is a simple browser window to allow quick access to the ScreenConnect Session List:



Distribution:
To allow for individual distribution the .exe file is launched with the URL to the ScreenConnect Site as parameter.
This offers two possibilities for distribution:
1. Shortcut
Simply copy the .exe file to a common network share and put a shortcut to SupportTool with the URL as parameter in every user's start menu or desktop.
2. Self Extracting .exe
Wrap the SupportTool.exe into a self-Extracting .exe file by use of your favorite packaging tool and set it to extract to temp folder and open the SupportTool.exe with parameter.
A quite unknown tool to accomplish that is distributed alongside Windows: IExpress.
Try writing "iexpress" in Windows Run Dialog and follow the wizard.

Alternate usage
SupportTool can be used as a tool to give your technicians a single point of usage.
It can be pinned to the Start Menu and you have a chrome-free separate browser window.
If ScreenConnect runs with Active Directory Authentication all you need to do is add the ScreenConnect URL to your "Local Network" Sites in IE and a Link to e.g. http://screenconnect.yourdomain.com/Host will give you Single Sign On

Requirements:
* Windows OS
* .NET Framework 2.0

Download:
* Download Page
* Direct Download

excellent tool, though Create Sessions doesn't work. Get a script error

Hello LaSepp,

First let me say thank you for this handy tool!

Could you help me figure out why the icons don't look right when I use this? Everything seems to work as it should just a visual thing. More than likely I'm doing something wrong.

I put the actual SupportTool.exe in Dropbox and created a desktop shortcut to it including my ScreenConneect site in the target line of the shortcut. I'm trying to run it on Win 7 Pro 64 Bit.




Any help would be appreciated, Mike.

Thank you Jeff!
I've been using this .exe at work and they haven't let us update I.E. past 8 yet! I just logged into another machine with a I.E. 11 and it works just fine.

Thanks again.

Hello LaSepp,

I tried your updated .EXE but had the same result. I then updated the PC to I.E. 9 and it works just fine.

Thanks, Mike.

Hi promptcare,

I just tried it and I can reproduce the CPU load.
The tool just uses an embedded Internet Explorer window - so I couldn't imagine how the tool itself could use up CPU like that.
So I tried it with my local IE and had a iexplore.exe process running ~8-12% CPU, exactly the same as I get running SupportTool.exe
Just navigate away from the "Host" page to - for example - Admin and the CPU load will drop to 0% in a matter of seconds...

So maybe this one will have to be solved by the SC team...

I'm getting same error on Windows 8.1 computer. Works fine with Windows 7.

SupportTool would suit much better for me. There is no localization possibility on ScreenConnect Quick Support. Since SupportTool shows information I have already localized it's much easier.

-Niko